Booking Conditions :
Please note that insurance does not cover damage to windows, mirrors, tyres or underneath the vehicle and loss or damage to keys. Please also note that driving on unpaved roads voids collision damage waiver (CDW) coverage.
BABY SEAT / BOOSTER:
Available upon request with no extra charge. You will be responsible to fit the child seat yourself. We have limited baby seats and boosters, so please book in advance along with your car hire.
FLEET AVAILABILITY:
The company reserves the right to provide a different car model to that was originally reserved of an equivalent or higher model type.
CONDITION OF VEHICLE:
The vehicle must be returned (normal wear & tear expected), in the same condition as when rented.
CANCELLATIONS AND AMENDMENTS:
Cancellations and amendments must always be made directly to Oscar Rent a Car. Amendments to bookings are free of charge. For any change or cancellation request please use our web site; you can send an e-mail directly to info@oscarrentacars.com 24 hours before a change request or just call our emergency telephone numbers on +90 548 840 5212/+90 842 851 07 02. If you fail to inform us about cancellation 24 hours before the delivery, you will be charged 1 full day.
ROADSIDE ASSISTANCE:
A 24-hour roadside assistance is provided. The phone number will be supplied on the rental agreement. Please see the procedures detailed below for what to do in the event of an incident/accident. Depending on circumstances, Oscar Rent a Car reserves the right not to replace the vehicle.
INCIDENT:
In the case of an accident, this should be reported to Oscar Rent a Car at the time of happening. Inform the police immediately (dial +155) and you will need to obtain a signed police report. Our telephone contacts will be provided upon car delivery. Write down full details of any third parties involved and get any witnesses’ contact details if possible.
REFUNDS:
If the hirer is involved in an accident which renders the car unsafe to drive, we will endeavour to provide a replacement car or provide a refund for unused days’ hire. If the hirer is found to have caused an accident, we offer NO replacement and NO refund.
FUEL POLICY:
- We deliver our vehicles with minimum 100 km range of fuel, which you will be charged for and then you return the car empty.
- “Same to same” * Only available from our offices. If you choose this option, you must return the vehicle as you received it.
The type of fuel will be stated and also labled on the petrol cap. Please note that any unused fuel is non refundable.
LATE RETURNS:
Late returns can affect the type of rate assigned to your rental agreement. Returns which are later than 1 hour will be charged £3.00 for every hour of delay.
EXTENDING RENTAL PERIOD:
Customers, who wish to extend their rental period must inform us 24 hours before their contract ends and are kindly asked to personally visit any Oscar Rent a Car office. Unfortunately, extending the contract over the telephone is not possible.